/* Shared styles for /website-care and /system-support. Base tokens match index.html. */
:root{
  --bg:#FAF9F5; --bg-2:#F1EFE8; --ink:#22201B; --ink-2:#57534B; --ink-3:#8A867C;
  --line:#E4E0D6; --accent:#5B43B5; --accent-d:#48348F; --accent-soft:#ECE7F7; --white:#FFFFFF;
  --ok:#2F7A4F; --ok-soft:#E6F2EA;
  --shadow:0 1px 2px rgba(34,32,27,.04), 0 8px 30px rgba(34,32,27,.06);
  --serif:"Newsreader", Georgia, "Times New Roman", serif;
  --sans:system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  --mono:"SFMono-Regular", ui-monospace, "Cascadia Code", Menlo, Consolas, monospace;
  --maxw:1080px;
}
*{ box-sizing:border-box; }
html{ -webkit-text-size-adjust:100%; scroll-behavior:smooth; }
@media (prefers-reduced-motion: reduce){ html{ scroll-behavior:auto; } }
body{ margin:0; background:var(--bg); color:var(--ink); font-family:var(--sans); font-size:18px; line-height:1.65; -webkit-font-smoothing:antialiased; }
img{ max-width:100%; display:block; }
a{ color:inherit; }
.wrap{ width:100%; max-width:var(--maxw); margin:0 auto; padding:0 24px; }
section{ padding:84px 0; }
@media (max-width:640px){ section{ padding:60px 0; } .wrap{ padding:0 16px; } }
.center{ text-align:center; }
.center .lead{ margin-left:auto; margin-right:auto; }

.eyebrow{ font-size:13px; letter-spacing:.12em; text-transform:uppercase; color:var(--accent); font-weight:600; margin:0 0 20px; }
h1,h2,h3{ font-family:var(--serif); font-weight:400; color:var(--ink); }
h1{ font-size:clamp(2.5rem, 6.6vw, 4.6rem); line-height:1.05; letter-spacing:-.015em; margin:0 0 24px; text-wrap:balance; }
h2{ font-size:clamp(1.9rem, 4.2vw, 2.9rem); line-height:1.1; letter-spacing:-.01em; margin:0 0 22px; text-wrap:balance; }
h3{ font-size:1.3rem; line-height:1.25; margin:0 0 10px; }
p{ margin:0 0 18px; color:var(--ink-2); }
.lead{ font-size:clamp(1.12rem, 2.1vw, 1.35rem); color:var(--ink-2); line-height:1.55; max-width:680px; }
strong{ color:var(--ink); font-weight:600; }

/* header */
header.bar{ position:sticky; top:0; z-index:50; background:rgba(250,249,245,.86); backdrop-filter:saturate(160%) blur(12px); -webkit-backdrop-filter:saturate(160%) blur(12px); border-bottom:1px solid transparent; transition:border-color .3s; }
header.bar.scrolled{ border-bottom-color:var(--line); }
.bar-inner{ display:flex; align-items:center; justify-content:space-between; height:66px; gap:12px; }
.brand{ display:flex; align-items:center; gap:9px; text-decoration:none; flex-shrink:0; }
.brand .icon{ height:30px; width:auto; }
.brand .wordmark{ height:21px; width:auto; }
.nav{ display:flex; align-items:center; gap:26px; }
.nav a.link{ text-decoration:none; font-size:15px; font-weight:500; color:var(--ink-2); }
.nav a.link:hover{ color:var(--accent); }
@media (max-width:780px){ .nav .link{ display:none; } }

/* buttons */
.btn{ display:inline-flex; align-items:center; gap:9px; font-family:var(--sans); font-size:16px; font-weight:600; line-height:1; text-decoration:none; border-radius:999px; padding:15px 24px; cursor:pointer; border:1.5px solid transparent; transition:transform .15s ease, background .2s ease, border-color .2s ease, box-shadow .2s ease; white-space:nowrap; }
.btn:active{ transform:translateY(1px); }
.btn-primary{ background:var(--accent); color:#fff; box-shadow:0 6px 20px rgba(91,67,181,.28); }
.btn-primary:hover{ background:var(--accent-d); box-shadow:0 8px 26px rgba(91,67,181,.34); }
.btn-outline{ background:transparent; color:var(--ink); border-color:var(--line); }
.btn-outline:hover{ border-color:var(--ink); }
.btn-ghost{ background:transparent; color:var(--accent); padding:15px 6px; }
.btn-ghost:hover{ color:var(--accent-d); }
.bar-cta .btn{ padding:10px 18px; font-size:14px; }
.arrow{ transition:transform .2s ease; }
.btn:hover .arrow{ transform:translateX(3px); }
.cta-row{ display:flex; flex-wrap:wrap; align-items:center; gap:14px; margin-top:34px; }
.cta-sub{ font-size:14px; color:var(--ink-3); margin-top:16px; }
.btn:focus-visible, a:focus-visible, summary:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible{ outline:2px solid var(--accent); outline-offset:3px; }

/* hero */
.hero{ position:relative; overflow:hidden; padding-top:92px; padding-bottom:84px; }
.hero::before{ content:""; position:absolute; z-index:0; top:-32%; right:-8%; width:660px; height:660px; max-width:90vw; border-radius:50%; background:radial-gradient(circle, rgba(91,67,181,.16), rgba(91,67,181,0) 66%); pointer-events:none; }
.hero .wrap{ position:relative; z-index:1; }
.hero-inner{ max-width:900px; }
.hero h1 .accent-word{ color:var(--accent); font-style:italic; }
.trust-line{ display:inline-flex; align-items:center; gap:10px; margin-top:30px; font-size:14px; font-weight:600; color:var(--ink-2); background:var(--white); border:1px solid var(--line); border-radius:999px; padding:8px 16px 8px 12px; box-shadow:var(--shadow); }
.trust-line .dot{ width:8px; height:8px; border-radius:50%; background:var(--ok); box-shadow:0 0 0 4px var(--ok-soft); }
@media (max-width:560px){ .hero{ padding-top:60px; padding-bottom:60px; } }

/* sound familiar */
.familiar{ background:var(--bg-2); }
.quotes{ display:grid; grid-template-columns:repeat(4,1fr); gap:16px; margin-top:38px; }
@media (max-width:900px){ .quotes{ grid-template-columns:repeat(2,1fr); } }
@media (max-width:520px){ .quotes{ grid-template-columns:1fr; } }
.qcard{ position:relative; background:var(--white); border:1px solid var(--line); border-radius:18px 18px 18px 4px; padding:22px 22px 24px; box-shadow:var(--shadow); font-family:var(--serif); font-size:1.22rem; line-height:1.35; color:var(--ink); }
.qcard .ts{ display:block; font-family:var(--sans); font-size:12px; color:var(--ink-3); margin-top:12px; }
.qcard .ts::before{ content:"✓✓ "; color:var(--ink-3); letter-spacing:-2px; margin-right:4px; }
.familiar .note{ font-size:14px; color:var(--ink-3); margin-top:18px; }
.familiar .close{ font-family:var(--serif); font-size:clamp(1.3rem,2.8vw,1.75rem); line-height:1.35; color:var(--ink); max-width:720px; margin:44px auto 0; text-wrap:balance; }

/* promises / tiles */
.grid3{ display:grid; grid-template-columns:repeat(3,1fr); gap:20px; margin-top:42px; }
@media (max-width:820px){ .grid3{ grid-template-columns:1fr; } }
.card{ background:var(--white); border:1px solid var(--line); border-radius:16px; padding:30px; box-shadow:var(--shadow); }
.card .num{ font-family:var(--mono); font-size:13px; color:var(--accent); margin-bottom:16px; }
.card h3{ font-size:1.3rem; margin-bottom:10px; }
.card p{ margin:0; font-size:16px; }
.tiles{ display:grid; grid-template-columns:repeat(3,1fr); gap:1px; background:var(--line); border:1px solid var(--line); border-radius:16px; overflow:hidden; margin-top:42px; }
@media (max-width:820px){ .tiles{ grid-template-columns:repeat(2,1fr); } }
@media (max-width:520px){ .tiles{ grid-template-columns:1fr; } }
.tile{ background:var(--white); padding:28px 26px; }
.tile .ic{ width:38px; height:38px; border-radius:10px; background:var(--accent-soft); color:var(--accent); display:grid; place-items:center; margin-bottom:16px; }
.tile .ic svg{ width:20px; height:20px; }
.tile h3{ font-family:var(--sans); font-size:16px; font-weight:700; margin:0 0 6px; }
.tile p{ font-size:15px; margin:0; }

/* outside view */
.outside{ background:var(--ink); color:#EFEDE6; }
.outside h2{ color:#fff; }
.outside p{ color:#C9C5BB; }
.outside .lead{ color:#DCD8CE; }
.outside .wrap{ max-width:820px; }

/* plans */
.toggle{ display:inline-flex; background:var(--white); border:1px solid var(--line); border-radius:999px; padding:4px; margin-top:6px; box-shadow:var(--shadow); }
.toggle button{ font-family:var(--sans); font-size:14px; font-weight:600; border:0; background:transparent; color:var(--ink-2); padding:9px 18px; border-radius:999px; cursor:pointer; }
.toggle button[aria-pressed="true"]{ background:var(--ink); color:#fff; }
.toggle .save{ color:var(--ok); font-weight:700; }
.toggle button[aria-pressed="true"] .save{ color:#9FE0B7; }
.plans{ display:grid; grid-template-columns:repeat(3,1fr); gap:20px; margin-top:34px; align-items:stretch; }
@media (max-width:900px){ .plans{ grid-template-columns:1fr; max-width:520px; margin-left:auto; margin-right:auto; } }
.plan{ position:relative; background:var(--white); border:1px solid var(--line); border-radius:18px; padding:30px 28px; display:flex; flex-direction:column; box-shadow:var(--shadow); text-align:left; }
.plan.feature{ border:1.5px solid var(--accent); box-shadow:0 12px 40px rgba(91,67,181,.16); }
.plan .badge{ position:absolute; top:-13px; left:28px; font-size:12px; font-weight:700; letter-spacing:.06em; text-transform:uppercase; color:#fff; background:var(--accent); padding:6px 12px; border-radius:999px; }
.plan .pname{ font-family:var(--serif); font-size:1.7rem; line-height:1.1; margin:0 0 4px; }
.plan .tagline{ font-family:var(--serif); font-style:italic; color:var(--accent); font-size:1.1rem; margin:0 0 6px; }
.plan .for{ font-size:15px; color:var(--ink-3); margin:0 0 20px; min-height:3.3em; }
.plan .price{ display:flex; align-items:baseline; gap:6px; margin-bottom:4px; }
.plan .price .amt{ font-family:var(--serif); font-size:2.8rem; line-height:1; color:var(--ink); }
.plan .price .per{ font-size:15px; color:var(--ink-3); }
.plan .alt{ font-size:13px; color:var(--ink-3); margin:0 0 22px; min-height:1.4em; }
.plan .sla{ display:grid; grid-template-columns:1fr 1fr; gap:10px; margin:0 0 22px; }
.plan .sla div{ background:var(--bg); border:1px solid var(--line); border-radius:12px; padding:10px 12px; }
.plan .sla .k{ display:block; font-size:11px; font-weight:700; letter-spacing:.08em; text-transform:uppercase; color:var(--ink-3); }
.plan .sla .v{ display:block; font-size:15px; font-weight:700; color:var(--ink); line-height:1.3; margin-top:2px; }
.plan ul{ list-style:none; margin:0 0 26px; padding:0; }
.plan li{ position:relative; padding-left:26px; font-size:15px; line-height:1.5; color:var(--ink-2); margin-bottom:9px; }
.plan li::before{ content:""; position:absolute; left:2px; top:6px; width:12px; height:7px; border-left:2px solid var(--accent); border-bottom:2px solid var(--accent); transform:rotate(-45deg); }
.plan li.plus{ font-weight:600; color:var(--ink); padding-left:0; }
.plan li.plus::before{ display:none; }
.plan .btn{ margin-top:auto; justify-content:center; }
.fineprint{ max-width:820px; margin:34px auto 0; text-align:left; font-size:14px; color:var(--ink-3); columns:2; column-gap:36px; padding:0; list-style:none; }
.fineprint li{ break-inside:avoid; margin-bottom:10px; padding-left:14px; position:relative; }
.fineprint li::before{ content:"·"; position:absolute; left:2px; color:var(--accent); font-weight:700; }
@media (max-width:640px){ .fineprint{ columns:1; } }
.vs-hire{ max-width:760px; margin:30px auto 0; background:var(--accent-soft); color:var(--accent-d); border-radius:14px; padding:16px 20px; font-size:16px; text-align:center; }

/* report */
.report-grid{ display:grid; grid-template-columns:1fr 1.05fr; gap:56px; align-items:center; }
@media (max-width:860px){ .report-grid{ grid-template-columns:1fr; gap:36px; } }
.report{ background:var(--white); border:1px solid var(--line); border-radius:18px; box-shadow:0 20px 60px rgba(34,32,27,.10); overflow:hidden; }
.report .rh{ display:flex; justify-content:space-between; align-items:center; padding:18px 22px; border-bottom:1px solid var(--line); background:var(--bg); }
.report .rh b{ font-size:14px; }
.report .rh span{ font-family:var(--mono); font-size:12px; color:var(--ink-3); }
.report .rows{ padding:8px 22px; }
.report .row{ display:flex; justify-content:space-between; gap:16px; padding:12px 0; border-bottom:1px dashed var(--line); font-size:15px; color:var(--ink-2); }
.report .row:last-child{ border-bottom:0; }
.report .row b{ color:var(--ink); font-variant-numeric:tabular-nums; white-space:nowrap; }
.report .row b.good{ color:var(--ok); }
.report .row small{ display:block; font-size:13px; color:var(--ink-3); }
.report .worth{ margin:6px 16px 16px; background:var(--accent-soft); border-radius:12px; padding:16px 18px; }
.report .worth .k{ font-size:11px; font-weight:700; letter-spacing:.1em; text-transform:uppercase; color:var(--accent); margin-bottom:6px; }
.report .worth p{ margin:0; font-size:15px; color:var(--ink); line-height:1.5; }
.report .worth .opt{ display:flex; gap:8px; margin-top:12px; }
.report .worth .opt span{ font-size:12px; font-weight:600; border-radius:999px; padding:5px 11px; }
.report .worth .opt .y{ background:var(--accent); color:#fff; }
.report .worth .opt .n{ background:var(--white); color:var(--ink-2); border:1px solid var(--line); }
.mock-label{ font-size:12px; color:var(--ink-3); text-align:center; margin-top:12px; }

/* explainer (system support) */
.explain{ display:grid; grid-template-columns:repeat(3,1fr); gap:20px; margin-top:42px; }
@media (max-width:820px){ .explain{ grid-template-columns:1fr; } }
.explain .card .pair{ display:flex; gap:10px; margin-bottom:14px; flex-wrap:wrap; }
.explain .card .pair span{ font-size:12px; font-weight:700; letter-spacing:.06em; text-transform:uppercase; border-radius:999px; padding:5px 11px; }
.explain .card .pair .a{ background:var(--accent-soft); color:var(--accent); }
.explain .card .pair .b{ background:var(--bg-2); color:var(--ink-2); }

/* steps */
.steps{ display:grid; grid-template-columns:repeat(3,1fr); gap:20px; margin-top:42px; counter-reset:s; }
@media (max-width:820px){ .steps{ grid-template-columns:1fr; } }
.step{ position:relative; padding:28px 26px; background:var(--white); border:1px solid var(--line); border-radius:16px; box-shadow:var(--shadow); }
.step::before{ counter-increment:s; content:counter(s); display:grid; place-items:center; width:34px; height:34px; border-radius:50%; background:var(--accent); color:#fff; font-weight:700; font-size:15px; margin-bottom:16px; }
.step .free{ position:absolute; top:26px; right:22px; font-size:11px; font-weight:700; letter-spacing:.08em; text-transform:uppercase; color:var(--ok); background:var(--ok-soft); padding:4px 10px; border-radius:999px; }
.step h3{ font-size:1.2rem; margin-bottom:8px; }
.step p{ margin:0; font-size:16px; }
.aside-box{ max-width:820px; margin:28px auto 0; border:1px dashed var(--ink-3); border-radius:14px; padding:18px 22px; font-size:16px; color:var(--ink-2); }
.aside-box strong{ color:var(--ink); }

/* proof */
.proof-head{ max-width:760px; }
.stats{ background:var(--ink); color:#EFEDE6; text-align:center; padding:64px 0; }
.stats .grid{ display:grid; grid-template-columns:repeat(3,1fr); gap:30px; }
@media (max-width:640px){ .stats .grid{ grid-template-columns:1fr; gap:30px; } }
.stats .big{ font-family:var(--serif); font-size:clamp(2.8rem,7vw,4.2rem); line-height:1; color:#fff; }
.stats .big small{ font-size:.4em; vertical-align:super; color:var(--accent-soft); }
.stats .lbl{ color:#B9B5AB; font-size:14px; letter-spacing:.04em; margin-top:12px; }
.logos{ display:flex; flex-wrap:wrap; align-items:center; justify-content:center; gap:26px 44px; max-width:900px; margin:46px auto 0; }
.logos img{ height:30px; width:auto; max-width:130px; object-fit:contain; opacity:.6; filter:grayscale(1) invert(1) brightness(.35); }
.logos.dark img{ filter:none; opacity:.7; }
.label-sm{ text-align:center; font-size:12px; font-weight:700; letter-spacing:.16em; text-transform:uppercase; color:var(--ink-3); margin:0; }
.quote{ text-align:center; max-width:820px; margin:56px auto 0; }
.quote blockquote{ margin:0; font-family:var(--serif); font-style:italic; font-size:clamp(1.3rem,3vw,1.85rem); line-height:1.4; color:var(--ink); }
.quote .cite{ margin-top:18px; font-size:15px; color:var(--ink-3); }
.quote .stars{ color:var(--accent); font-size:18px; letter-spacing:3px; margin-bottom:18px; }
.case{ display:grid; grid-template-columns:1.1fr 1fr; gap:0; background:var(--white); border:1px solid var(--line); border-radius:18px; overflow:hidden; box-shadow:var(--shadow); margin-top:40px; }
@media (max-width:820px){ .case{ grid-template-columns:1fr; } }
.case .shot{ background:var(--bg-2); min-height:240px; }
.case .shot img{ width:100%; height:100%; object-fit:cover; object-position:top; }
.case .body{ padding:32px 30px; }
.case .client{ font-size:12px; letter-spacing:.1em; text-transform:uppercase; font-weight:700; color:var(--accent); margin-bottom:10px; }
.case .maint{ display:inline-flex; align-items:center; gap:8px; font-size:13px; font-weight:700; color:var(--ok); background:var(--ok-soft); padding:5px 12px; border-radius:999px; margin-bottom:16px; }
.case .maint::before{ content:""; width:7px; height:7px; border-radius:50%; background:var(--ok); }
.case h3{ font-size:1.45rem; }
.case p{ font-size:16px; margin:0; }
.also{ margin-top:22px; font-size:15px; color:var(--ink-2); text-align:center; }
.pills{ display:flex; flex-wrap:wrap; justify-content:center; gap:10px; margin-top:22px; }
.pills span{ font-family:var(--mono); font-size:13px; color:var(--ink-2); background:var(--white); border:1px solid var(--line); border-radius:999px; padding:8px 15px; }

/* faq */
.faq-wrap{ max-width:820px; }
.faq-list{ margin-top:30px; border-top:1px solid var(--line); }
details.faq{ border-bottom:1px solid var(--line); }
details.faq summary{ list-style:none; cursor:pointer; padding:22px 44px 22px 0; position:relative; font-family:var(--serif); font-size:clamp(1.12rem,2.1vw,1.35rem); color:var(--ink); line-height:1.3; }
details.faq summary::-webkit-details-marker{ display:none; }
details.faq summary::after{ content:""; position:absolute; right:6px; top:28px; width:12px; height:12px; border-right:2px solid var(--accent); border-bottom:2px solid var(--accent); transform:rotate(45deg); transition:transform .25s ease; }
details.faq[open] summary::after{ transform:rotate(-135deg); }
details.faq .ans{ padding:0 44px 24px 0; }
details.faq .ans p{ margin:0; font-size:17px; }

/* final + form */
.final{ background:var(--bg-2); }
.final .wrap{ max-width:760px; text-align:center; }
.contact-form{ max-width:560px; margin:36px auto 0; text-align:left; background:var(--white); border:1px solid var(--line); border-radius:20px; padding:30px; box-shadow:var(--shadow); }
@media (max-width:520px){ .contact-form{ padding:22px 18px; } }
.contact-form .row2{ display:grid; grid-template-columns:1fr 1fr; gap:14px; }
@media (max-width:520px){ .contact-form .row2{ grid-template-columns:1fr; } }
.contact-form .field{ margin-bottom:18px; }
.contact-form label, .contact-form legend{ display:block; font-size:14px; font-weight:600; color:var(--ink); margin-bottom:7px; padding:0; }
.contact-form .opt-l{ font-weight:400; color:var(--ink-3); }
.contact-form input[type=text], .contact-form input[type=email], .contact-form input[type=tel], .contact-form input[type=url], .contact-form textarea, .contact-form select{ width:100%; font-family:var(--sans); font-size:16px; color:var(--ink); background:var(--white); border:1.5px solid var(--line); border-radius:12px; padding:13px 16px; transition:border-color .2s ease; }
.contact-form select{ appearance:none; -webkit-appearance:none; background-image:linear-gradient(45deg, transparent 50%, var(--ink-3) 50%), linear-gradient(135deg, var(--ink-3) 50%, transparent 50%); background-position:calc(100% - 22px) 55%, calc(100% - 16px) 55%; background-size:6px 6px; background-repeat:no-repeat; padding-right:40px; }
.contact-form input:focus, .contact-form textarea:focus, .contact-form select:focus{ outline:none; border-color:var(--accent); }
.contact-form textarea{ resize:vertical; min-height:96px; }
.contact-form fieldset{ border:0; margin:0 0 18px; padding:0; min-width:0; }
.chips{ display:flex; flex-wrap:wrap; gap:8px; }
.chips label{ margin:0; font-weight:500; font-size:14px; color:var(--ink-2); }
.chips input{ position:absolute; opacity:0; pointer-events:none; }
.chips span{ display:inline-block; border:1.5px solid var(--line); border-radius:999px; padding:9px 15px; cursor:pointer; background:var(--white); transition:border-color .2s, background .2s, color .2s; }
.chips input:checked + span{ border-color:var(--accent); background:var(--accent-soft); color:var(--accent-d); font-weight:600; }
.chips input:focus-visible + span{ outline:2px solid var(--accent); outline-offset:2px; }
.contact-form .hp{ position:absolute; left:-9999px; }
.contact-form button[type="submit"]{ width:100%; justify-content:center; margin-top:4px; }
.contact-status{ margin-top:14px; font-size:15px; color:var(--ink-2); min-height:20px; text-align:center; }
.contact-status.ok{ color:var(--ok); font-weight:600; }
.contact-status.err{ color:#B3261E; font-weight:600; }
.form-foot{ font-size:14px; color:var(--ink-3); margin-top:18px; }
.cross{ display:flex; justify-content:space-between; align-items:center; gap:20px; flex-wrap:wrap; background:var(--white); border:1px solid var(--line); border-radius:16px; padding:22px 26px; box-shadow:var(--shadow); text-decoration:none; transition:border-color .2s; }
.cross:hover{ border-color:var(--accent); }
.cross p{ margin:0; color:var(--ink); font-size:17px; }
.cross p span{ display:block; color:var(--ink-3); font-size:14px; }
.cross b{ color:var(--accent); white-space:nowrap; }
.cross-sec{ padding:0 0 84px; background:var(--bg-2); }

/* footer */
footer{ background:var(--ink); color:#CFCBC1; padding:60px 0 40px; }
footer h3{ color:#fff; font-size:1.8rem; margin-bottom:22px; }
.foot-cta{ display:flex; flex-wrap:wrap; gap:14px; margin-bottom:44px; }
.foot-cta .btn-outline{ color:#fff; border-color:rgba(255,255,255,.25); }
.foot-cta .btn-outline:hover{ border-color:#fff; }
.foot-meta{ display:flex; flex-wrap:wrap; justify-content:space-between; gap:18px; border-top:1px solid rgba(255,255,255,.12); padding-top:26px; font-size:14px; color:#9a968d; }
.foot-meta a{ color:#CFCBC1; text-decoration:none; }
.foot-meta a:hover{ color:#fff; }
.foot-social{ display:flex; gap:18px; flex-wrap:wrap; }
.sr-only{ position:absolute; width:1px; height:1px; padding:0; margin:-1px; overflow:hidden; clip:rect(0,0,0,0); border:0; }

/* ===== Design pass (audit fixes) ===== */
:root{ --ink-3:#6E6A61; }
.eyebrow{ text-transform:none; letter-spacing:0; font-size:16px; font-weight:600; margin:0 0 14px; }

/* hero: headline left, the answered thread right */
.hero-grid{ display:grid; grid-template-columns:1.15fr .85fr; gap:56px; align-items:center; }
.hero-grid .hero-copy{ max-width:620px; }
@media (max-width:900px){ .hero-grid{ grid-template-columns:1fr; gap:40px; } }
.thread{ background:#E9E4D8; border-radius:22px; padding:18px 16px 14px; position:relative; }
.thread .who{ display:flex; align-items:center; gap:10px; padding:2px 6px 14px; border-bottom:1px solid rgba(34,32,27,.08); margin-bottom:14px; }
.thread .who img{ width:30px; height:30px; border-radius:50%; background:#fff; padding:4px; }
.thread .who b{ font-size:15px; display:block; line-height:1.2; }
.thread .who span{ font-size:12px; color:var(--ok); }
.msg{ max-width:86%; padding:10px 13px 8px; border-radius:14px; font-size:15px; line-height:1.45; margin-bottom:8px; color:var(--ink); box-shadow:0 1px 1px rgba(34,32,27,.06); }
.msg time{ display:block; text-align:right; font-size:11px; color:var(--ink-3); margin-top:3px; }
.msg.in{ background:#fff; border-top-left-radius:4px; }
.msg.out{ background:#DCD5F3; margin-left:auto; border-top-right-radius:4px; }
.msg.out time::after{ content:" ✓✓"; color:var(--accent); letter-spacing:-2px; }
.thread-note{ font-size:13px; color:var(--ink-3); margin:12px 4px 0; }
.trust-line{ box-shadow:none; }

/* quiet the card kit */
.card, .tile, .step, .qcard{ box-shadow:none; }

/* promises: a plain list, not three cards */
.promises{ margin-top:36px; border-top:1px solid var(--line); text-align:left; }
.promise{ display:grid; grid-template-columns:minmax(220px,.9fr) 1.6fr; gap:24px; padding:26px 0; border-bottom:1px solid var(--line); align-items:baseline; }
.promise h3{ font-size:clamp(1.4rem,2.6vw,1.75rem); margin:0; }
.promise p{ margin:0; font-size:17px; }
@media (max-width:700px){ .promise{ grid-template-columns:1fr; gap:6px; padding:20px 0; } }
.split-head{ display:grid; grid-template-columns:1fr; }

/* tiles: icon sits beside the heading */
.tile .th{ display:flex; align-items:center; gap:10px; margin-bottom:8px; }
.tile .th svg{ width:20px; height:20px; color:var(--accent); flex-shrink:0; }
.tile .th h3{ margin:0; }

/* plans: reply/fix as rows, not boxes inside the card */
.plan .badge{ text-transform:none; letter-spacing:0; font-size:13px; }
.plan .sla{ display:block; margin:0 0 22px; border-top:1px solid var(--line); }
.plan .sla div{ display:flex; justify-content:space-between; gap:12px; background:none; border:0; border-bottom:1px solid var(--line); border-radius:0; padding:10px 0; }
.plan .sla .k{ text-transform:none; letter-spacing:0; font-size:14px; font-weight:500; color:var(--ink-2); }
.plan .sla .v{ margin:0; font-size:15px; text-align:right; }

/* steps: a connected sequence */
.steps{ gap:0; margin-top:46px; }
.step{ background:none; border:0; border-radius:0; padding:0 28px 0 0; }
.step::before{ position:relative; z-index:1; }
.steps .step:not(:last-child)::after{ content:""; position:absolute; top:17px; left:44px; right:0; height:2px; background:var(--accent-soft); }
.step .free{ display:none; }
@media (max-width:820px){
  .step{ padding:0 0 30px 52px; }
  .step::before{ position:absolute; left:0; top:0; }
  .steps .step:not(:last-child)::after{ top:40px; bottom:4px; left:16px; right:auto; width:2px; height:auto; }
}

/* explainer: definition rows */
.defs{ margin:36px 0 0; border-top:1px solid var(--line); text-align:left; }
.defs > div{ display:grid; grid-template-columns:minmax(220px,.9fr) 1.6fr; gap:24px; padding:24px 0; border-bottom:1px solid var(--line); }
.defs dt{ font-family:var(--serif); font-size:1.45rem; color:var(--ink); line-height:1.25; }
.defs dd{ margin:0; color:var(--ink-2); font-size:17px; }
@media (max-width:700px){ .defs > div{ grid-template-columns:1fr; gap:6px; } }

/* proof: record list instead of a hero-metric band */
.proof-grid{ display:grid; grid-template-columns:1.2fr .8fr; gap:56px; align-items:start; }
@media (max-width:860px){ .proof-grid{ grid-template-columns:1fr; gap:30px; } }
.record{ margin:0; border-top:1px solid var(--line); }
.record > div{ display:flex; align-items:baseline; gap:16px; padding:16px 0; border-bottom:1px solid var(--line); }
.record dt{ font-family:var(--serif); font-size:2.1rem; line-height:1; color:var(--ink); min-width:96px; }
.record dd{ margin:0; font-size:16px; color:var(--ink-2); }
.logo-strip{ background:var(--ink); padding:34px 0; }
.logo-strip p{ text-align:center; font-size:14px; color:#B9B5AB; margin:0 0 20px; }
.logo-strip .logos{ margin-top:0; }
.case .client{ text-transform:none; letter-spacing:0; font-size:15px; }
.report .worth .k{ text-transform:none; letter-spacing:0; font-size:13px; }
.hero-grid h1{ font-size:clamp(2.4rem, 5.2vw, 4rem); }
.plan .sla div{ align-items:baseline; }
.steps .step:not(:last-child)::after{ background:#CFC6EE; }
.record dt{ min-width:112px; }