No chasing. No being left hanging. We keep your WordPress, Shopify or company website updated, backed up, secure and fixed, from RM150/month, with response times in writing.
Send your link. We'll check your site and recommend a plan within 1 business day.
Looking after Malaysian business websites since 2015
An example of how it works. Reply and fix times are written into every plan.
Sound familiar?
What business owners have told us about their previous website vendor.
Most website problems aren't technical. They're about who's on the other end when something goes wrong.
Every plan has a response time written into it. You'll know exactly how long you'll wait, and most of the time we're faster.
When something breaks, you get a time for when it'll be fixed, not a vague promise to look into it.
When something is worth doing, we'll tell you once, and the decision stays with you. We won't chase you with follow-up calls.
WordPress, themes and plugins kept current. On Growth and Business, we test every update on a copy of your site first.
Automatic, stored safely, ready to restore if anything goes wrong.
Regular scans for malware and weak spots, and cleanup when something is found.
If your site goes down, we know straight away, often before you do.
Something that worked has stopped working? We fix it.
What we did this month, in plain words, and anything worth looking at.
For company and brochure websites.
or RM1,500/year (2 months free)
For sites that take orders or bring in enquiries.
or RM3,300/year (2 months free)
For sites your sales depend on.
or RM7,500/year (2 months free)
Good maintenance is invisible: nothing breaks, so it can feel like nothing is happening. Your monthly report shows you the work, in plain words.
Every report ends with Worth looking at: anything we noticed that could bring in more customers, save your team time, or reduce risk. Some months it says “Nothing. Your site is in good shape.” We'd rather tell you that than invent work.
Your homepage takes 4.2 seconds to load on mobile. Most visitors leave after 3. We can fix this in about 2 hours.
Example report. Yours shows your own site's numbers.
It takes about a minute, and there's no call.
SSL, software versions, speed, security warning signs. Everything we can see from the outside.
Within 1 business day. Take it, ask questions, or just keep the report.
Sites we didn't build: before we take over, we do a one-time setup audit (RM500). We go inside your site, clean up what's needed, and set up backups and monitoring properly, so we're responsible for a site we know.
Huzai started building and looking after websites in 2015, and founded Duoz in 2018. Four businesses from those early years are still with us today, the longest since 2015.
They didn't stay for the plugins. They stayed because we reply.
Trusted by teams at
“Nice working with Duoz people, especially Huz and Zul. They know what they do for their client. Most important, the result is amazing and satisfaction. Highly recommended!”
Jeffry Azizi, on Google Reviews
Yes. We start with a free health check from the outside. If you go ahead, we do a one-time setup audit (RM500) to clean things up and set up backups and monitoring properly.
Changes to what's already on your site: text, images, prices, banners, a new blog post. New pages, new features or a redesign are quoted separately, before any work starts.
Reply is how quickly a person gets back to you and starts on it. Fix is when it's working again, or a working temporary solution is in place while we finish the permanent fix.
On Growth and Business, cleanup is included. On Essential, we clean it up at RM150/hour. On every plan, we can restore from your backups.
No. You keep your current hosting (or your Shopify plan), and the price is the same wherever your site is hosted. If you need new hosting, we can quote it separately.
No. We can quote them separately if you need them.
Yes. Upgrade or downgrade any time, starting from your next billing month.
6 months, then month to month. Paying yearly gets you 2 months free.
Send your link. We'll send back a free health check and the plan we'd recommend. You don't need to get on a call.
Prefer WhatsApp? Message us on 012 209 9015